Bespoke IT Solutions

Remote System Monitoring

Remote System Monitoring

We offer advanced 24/7/365 Remote Monitoring & Proactive Health Checks for all your IT equipment and software. Our pro-active approach can remove all your headaches.  Through our unique remote monitoring offering, we can service all your hardware and software nationally whilst you focus on your business.

Apogee advanced monitoring helps you spot the problem before it turns into an issue. Many issues, like disks growing too quickly, AV pattern files not being updated and more, may not be causing problems right now but could develop into full-blown disasters if left undetected.

With proactive daily health checks, we set up an automated start-of-day system health check to alert you by email or SMS about small issues before they turn into time consuming problems. Apogee’s advanced monitoring can continually assess many aspects of servers, network devices, ISP connections, remote Offices, and websites to ensure that:

  • Your anti-virus pattern file is up-to-date.
  • Your disk consumption rates are within limits.
  • Your tape backup completed successfully.
  • Hackers haven’t been attempting to access the system.
  • Your Exchange Information Store size is within its threshold.
  • Your Event Logs don’t show other critical errors.
  • Your disk health is fine.
  • And much more…

Our advanced monitoring service constantly assesses your entire IT infrastructure to ensure technology up-time is maximised and for total peace of mind. We monitor:

  • Any Windows application.
  • Performance loads on CPU’s, memory, disks and network I/O.
  • Disk space thresholds.
  • Network connectivity PING tests on printers, routers, remote offices & more.
  • TCP port checks on your server, any external servers and ISP services.
  • RAID health checks.
  • SNMP checks to monitor any SNMP-enabled device.
  •  installation

Your first step is meeting with one of our Desktop Services experts who will take time to understand your organisation and the unique way your people, processes and technology currently work.

Click here to get in touch with our team and understand how Apogee Desktop Services can benefit your organisation.

Apogee supplied us with a solution that was clearly designed to specifically meet our requirements, thereby ensuring that we realised substantial cost savings. Almost as importantly we now have the support and service levels we can rely on.

Apogee DS deliver 2,500 pre-configured
computers to NHS Foundation Trust

In January 2016, suppliers were invited to submit bids for staging and deploying over 2,500 desktop computers and laptops across the Trust and 56 GP practices in Rotherham and surrounding areas. Apogee Desktop Services were awarded the supply and service agreement and started the process of implementing a project plan, working to Prince2 policy standard and tailoring our services to meet the exact needs of the Trust.

Apogee stored, configured, imaged, deployed and cascaded desktops and laptops to desk across various GP practices. In addition, familiarisation training was provided to ensure every user derived the full benefit of the new equipment and software from the outset. Apogee worked as an extension of the Trusts IT Team and rolled out technology over a three-month period, while providing full project management assistance throughout.

Read case study

Want to know more about how Apogee can help?

Get in touch

Contact us today! Call us on 0345 300 9955 or enquire using our online form